Terms of Use and Service



Welcome to the www.marketmaison.com (the “Website”) that is owned and operated by Market Maison. Throughout the site, the terms “we”, “us” and “our” refer to Market Maison. If you visit or buy products through the Market Maison (the “Website”), you are accepting these Terms of Use and Service which govern your use of the Market Maison (the “Website”), please read them carefully.


  1. General Terms


1.1 Personal Information

The only personal information that we collect is the one that you provide us with. When you shop on our website, you may elect to give us personally-identifiable information such as your name, email address, geographic location, or other information which could be used to get in contact with you.  We will rely on the information you provide and will process your data in accordance with the terms of our Privacy Policy, which you should review prior submitting any personal information to us. You will be solely responsible and liable for any and all loss, damage, and additional costs that we or any other person may incur as a result of your submission of any false, incorrect, or incomplete information. Having accurate Personal Information about you enables us to give you the best possible service.


1.2 Changes

We may alter, suspend, or discontinue this Website or items sold on this website may be changed by the relevant merchant at any time and for any reason, without notice. The Website might be unavailable at times due to site’s maintenance or malfunction of computers or network equipment or any other reasons. In addition, these Term of Use and Service may be amended or updated by us at any given time and the Terms may, therefore, have changed since your last visit to this Website. You are fully responsible for reviewing these Terms of Use and Service for any changes. Your use of the Website after any amendments or updates to these Terms of Use and Service shall signify your acceptance of such revised terms. Please visit this page periodically, to review these terms.


1.3 Links to Third-Party Websites and Content

This website may contain links to other websites that are not owned or operated by us. Therefore, we are not responsible for the content of any linked websites. Any third-party websites or services accessed from our Website are subject to the terms and conditions of those websites and you are fully responsible for determining those terms and conditions and complying with them.  The presence on our website of an external link to any other website, not operated by us, does not imply that we endorse or accept any responsibility for the content or use of such websites.


  1. Purchase Terms


2.1 Shop Page and Product Descriptions

All features, specifications, prices of products are subject to change at any time without notice and are provided by the applicable merchant of such products on the Website. We make no representation as to the completeness, accuracy, or currency of any information on this Website. We reserve the right to make changes in information about price, description, or availability without notice.


2.2 Product Colours

We display the best available pictures to accurately depict the colour closest to its real representation. However, because the colours you see depend on your monitor, the Website cannot guarantee that your monitor’s display of any colour is accurate. Therefore, we will not be held responsible for any discrepancies between the colour displayed for any given product on Market Maison’s website and the actual perceived colour for this product itself.


2.3 Orders

We reserve the right to refuse service, including placing an order through the Website. In the event we or the applicable merchant needs to make a change to or cancel an order, an attempt will be made to notify you by contacting the following information currently on file at the time the order was made.


2.4 Third-Party Payment

We do not collect any credit card information on the Website. To process payments for purchase on the Website we provide a connection to the third-party payment processing company, PayPal. Because we do not control PayPal’s payment processing, you agree that you bear all risk and you agree to release us from claims, demands, and damages of every kind and nature, now and in the future, arising out of or in any way connected with your use of the website.


2.5 Prices and Fees

Your credit card will be charged once you place an order for a product. Unless otherwise stated, all fees are quoted in US Dollars. You are responsible for paying all fees and applicable taxes associated with goods you order with a valid payment method. Items in your Shopping Cart will always reflect the most recent price displayed on the item’s product page. This price may differ from the price shown for the item when you first placed it in your cart. Thus, placing an item in your cart does not reserve the price shown at that time.


2.6 Taxes

Tax charges are based on applicable federal, provincial and harmonized sales tax rates based on the delivery address associated with your order.


2.7 Warranty

Products purchased on the Website (excluding the external links, directing you to external merchants) have a one-year limited warranty.

What is covered: We warrant the products to be free from defects in material or workmanship for a period of one year from the date of the original order processed through the Website. The word “defect” is defined as imperfections that impair the use of the product. Defects resulting from misuse, abuse or customer’s negligence will void this warranty.

What is not covered: This warranty does not cover commercial use, hardware, acts of nature, fire, freezing and abusive use. This warranty does not cover due to alteration or accidents. This warranty does not cover scratches, scuffs or other cosmetic damages that may result from normal use of the product.


2.8 Exchange and Refund Policy

Merchandise purchased directly on the Website (excluding the external links, directing you to external merchants), can be exchanged or refunded based on following:

    1. Defective item will be exchanged within 30 days of delivery. In the instance when a refund is required, a full amount will be credited back to the original method of payment, upon receiving the item. Shipping costs and handling/drop ship charge are not refundable.

2. Returns are accepted within 30 days of delivery with following exceptions:

a. The product has its original package

b. Customer needs to pay for freight shipping back to our designated warehouse (LD)

c. Shipping cost and handling/drop ship charge are not refundable

3. Refunds and exchanges are not applicable on sale items.

*Please see Customer Support for more information.


2.9 Shipping and Delivery

Currently, the Website offers free of charge shipping as the only offered option. Additionally, we may alter, suspend, or discontinue or add new shipping options, without notice. On average, items purchased will be queued for shipment within two (2) business days and will be shipped in accordance to third-party’s shipping terms. We will notify you by email (in accordance with our Privacy Policy) once your product is ready for shipping.


2.10 Placing a Complaint Related to Orders

If you have a complaint against us or need any additional information or support in using the Website, please contact us by email at info@marketmaison.com .